Andrew Bates

Career Profile

Technology is simple; people are more complex. My drive is to bring people together and improve operating effectiveniess and efficiency. While driven by math, logic, and technical details, I value and seek to build lasting relationships while solving problems. Clear communication is vital to success.

Experience

Principal Site Reliabiltiy Engineer
Findhelp March 2024 - Present
[redacted]

Technologies Used: Jira, Google Cloud Platform, Cloudflare, Imperva, Wazuh, Terraform, Python, GitHub, NIST 800-53, HIPAA, HiTrust, FinOps

Senior Site Reliabiltiy Engineer
Findhelp July 2022 - March 2024
[redacted]

Technologies Used: Jira, Google Cloud Platform, NGINX, Terraform, Python, GitHub, HIPAA, HiTrust, FinOps

SRE & DevOps Engineer
Washington State University, VCEA 2019 - July 2022
Manage a variety of Linux systems, high-speed networks, critical data storage, and infrastructure security in a bleeding edge research environment. Design, develop, and maintain simple solutions to complex problems.

Technologies Used: Jira, Git, Bash, Python, Ansible, Grafana, Rsyslog, pfSense, Wireshark

HPC Systems Engineer
Washington State University, VCEA 2015 - July 2022
Improve security protocols, practices, and policies. Re-Architect, support, grow, and manage the college heterogeneous HPC. Fully rebuild and migrate 500+ TB storage.

Technologies Used: Bash, Git, Python, Go, Puppet, RTFM, LaTex

Computer Administrator
Washington State University, Admin Services 2010 - 2015
Lead multiple departments' technical support. Scripted database backups & manage core services. Develop technical training program for RTA program members. Create application to monitor and report on ResNet for 18 months.

Technologies Used: Powershell, IIS, Javascript, Symantec Ghost, Deep Freeze

Projects

Distributed Fail2Ban - The internet is a dangerous place. Our servers are our precious resources to protect. Ask me about it.
Exposing NUMA to FreeBSD - Lead WSU senior design team of four to research and expose NUMA functionality in FreeBSD.

Volunteering

Member
Hands of Hope, Amature Radio Club 2022-Present
Member
Cougs in Space, Clearwater FlyCasters 2019-2022
Staff Advisor
Linux Users' Group, Amature Radio Club 2015-2019